My colleagues,

The purpose of implementing a quality management system for IMBERT MNIF is:

• To consistently meet the legal and regulatory requirements of our customers, partners, and related products;
• To measure and monitor the effectiveness and efficiency of the company’s business processes;
• And to meet internal management needs.

This will allow us to consolidate our expertise and ensure the sustainability and progress of our company, as well as the success of all our employees.
In this context, the objectives of our quality policy can be summarized as follows: 

• Amélioration de la satisfaction de nos clients
• L’augmentation de notre chiffre d’affaires et de la rentabilité
• Assurer que les objectifs de l’organisme sont en phase avec les besoins et les attentes du client.
• La mise à jour et le maintien de l’organisation par l’approche qualité selon le référentiel international ISO 9001 version 2015.

To achieve this, the main pillars of this policy revolve around:

• Ensuring product quality, particularly through mastering the organization’s processes and establishing partnerships with our clients to involve them in our quality approach.

• Ensuring the quality of human resources through the continuous improvement of skills, individual and collective behaviors, and their alignment with and adherence to professional standards.

• Management’s commitment to meeting applicable requirements and to the continuous improvement of the quality management system.

All staff at IMBERT MNIF are committed to respecting these requirements and implementing the rules, plans, and organizational and operational procedures outlined in the updated quality management system.
It is the involvement of everyone in this system that will guarantee its effectiveness and ensure the long-term viability of our company.